Pre-orders

You may see a pre-order tab next to some out of stock items.

If you wish to pre-order an item, please click the pre-order tab next to the item and check out as normal.

When we receive your request for a pre-order, we will send an email once we are able to source the item. If we are unable to source the product, we may offer you a close alternative. 

If you wish to cancel a pre-order, please contact us within 2 working days of making your initial request. 

Please note that pre-ordered items may take 20 working days to get to you. 

Upon receipt, pre-ordered items are not eligible for refunds or exchanges. 

If you wish to discuss out-of-stock items, contact us: cs@aprilandalex.co.uk